商务英语信函道歉信（精选15篇）

在当下社会，道歉信使用的情况越来越多，在写作上，道歉信有一定的书写规范。相信许多人会觉得道歉信很难写吧，下面是小编收集整理的商务英语信函道歉信，欢迎阅读与收藏。

商务英语信函道歉信 1

Dear Mr. Grison

Thank you for your letter of 6 May 2004 concerning the faulty tableware.

I am extremely sorry to learn that the delivery you took on 2 April was of poor quality. This was due to our faulty packing machine. We now have it repaired and we will replace the faulty delivery free of charge within three days.

We have been supplying you for five years and we will replace the faulty delivery free of charge within three days.

We have been supplying you for five years and you have always been one of our excellent customers. Therefore, I greatly regret the inconvenience it has caused and would like to offer my sincere apologies. I can assure you that such occasion will not occur and our supplies in the future will again be of our usual high standards.

I hope that you can use our company as your supplier in the future.

Your sincerely

商务英语信函道歉信 2

Dear Mr. Sation

With reference to your letter dated 3rd May 2004, I am writing to apologies for the mistake we made.

The mistake was made because our computer broke down on 29 April. I can assure you we will send the cheque of $200 to you in two days. We will offer you 20% discount for you next stay.

Please accept our apologies for the inconvenience this error has caused you and we look forward to meeting you again.

Your sincerely

商务英语信函道歉信 3

Dear Mr. Clinton

Thank you for your letter of 9 May 2004 concerning faulty goods purchased in our store in London.

I am very sorry indeed that you were not satisfied with the pencils that you bought from our store.

Our company in always trying to improve the quality of its merchandise and we are very unhappy when one of our products does not give satisfaction. In fact, this was due to the breakdown of our packing machine.

In the meantime I regret the disappointment you were caused. As a gesture of goodwill, I have pleasure in refunding the cost of the pencils. And enclose a gift voucher that you can use in our London branch.

Thank you for bringing this matter to our attention. I hope any further purchases you many make at our stores will be up to our usual high standards

Yours sincerely

Paul Harvey

Customer Relations.

商务英语信函道歉信 4

Dear Sir or Madam,

Thank you for letter of 5 May 2004.

I must apologies for the delay in replying to your letter of 15 April. Unfortunately some members of our staff have recently been off sick. This, at a time when several of our employees take their annual leave, has resulted in unavoidable delays in replying to letters.

I enclose the price list of our company as requested and look forward to hearing from you.

Your sincerely

商务英语信函道歉信 5

Dear Mr. Harrison,

Thank you for your telephone call of 18 May 2004.

I am extremely sorry for the delay in sending the sample shirt to you. It was late because David Murray, our Production Manager, has been sick for three weeks. The sample, is now on its way and you should get the sample within three days.

I apologies again for the delay and I hope the sample will meet with your satisfaction.

Your sincerely

商务英语信函道歉信 6

Dear Mr. Smith,

I am indeed very sorry that I missed the examination on International Business English Writing you gave last Friday. I feel awful about it and want you to know what happened that day. I suddenly fell sick early that morning and my parents had to send me to the hospital. Please find enclosed a copy of the medical bill. I sincerely hope you can understand my situation and accept my apology. I would appreciate your allowing me to take a make-up examination. I will come to your office during your office hour on Monday to discuss this possibility with you. Once again, I apologize for any inconvenience caused. Sincerely yours, Wang Hua 范文 4 Directions: One of your pen friends, John, will be visiting your city. However, for some reasons, you can not meet him at the airport on time. Write a letter asking to wait for you at the airport and tell him how to recognize you. Your letter should be no less than 100 words. You don’t need to write the address. Don’t sign your own name at the end of the letter, use Alice instead.

yours,

Tom

商务英语信函道歉信 7

Dear Bob,

I have just returned home and thanks for your kind help during my stay in Canada. Unfortunately, when I opened my luggage, I found the music CD that I forgot to return to you.

I am really sorry for this.I would like to pay for it so you can buy another copy at your local store. If you want to keep exactly the same one, I can mail the CD to you as soon as possible.

Again I apologize for the inconvenience I have se accept my sincere apology and reply to me at your earliest convenience and advise me of your wishes.

Yours sincerely,

Li Ming

商务英语信函道歉信 8

Dear Tom,

It’s a long time since we met last time and I miss you very much. hanks for your invitation. However, I regret to tell you that I can’t travel o America this winter holiday for some unavoidable reasons.

First of all, it’s the coming of the Spring Festival that makes me refer to stay at home rather than take a travel to America. As far as

we Chinese are concerned, the Spring Festival is a family time treasured

by us all. What’s more, the College Entrance Examination is coming. So

significant is it to me that I will attend some tutorial classes during this

winter holiday for some of my weak divisions. Taking all the above

factors into consideration, I have to say sorry again

Anyway, shall I make it after the Exam? I will appreciate it if you

can be my guide at the time. Yours

Li Hua

商务英语信函道歉信 9

Dear ,

Good day to you! We checked with EMS, they told us generally need taking three months to post documents to your adress. So we are apologized to you for contract being late to your company, but we will push EMS to send it to you as soon as possible, and informations to you once available. Pls don't hesitate to contact with us if you have any doubt, tks.

Best regards.

xxx

20xx年xx月xx日

商务英语信函道歉信 10

Dear Kate:

Excuse me for my long delaying in returning to you your “Robinson Crusoe” which I read through with great interest. I had finished reading the book and was about to return it when my cousin came to see me.

Never having seen the book, She was so interested in it that I had to retain it longer. However, I hope that in view of the additional delight thus afforded by your book, you will overlook my negligence in not returning it sooner. Thanking you again for the loan.

Sincerely yours,

xxx

商务英语信函道歉信 11

Dear Miss Dong,

You know that I enjoy your class very ’s interesting and ver,Imissed your class last Thursday.A good friend of my senior high school came to see I have to welcome him and take him look around our should I to make up the class? I should let you know in advance there are some reasons that I can’t tell you.I hope you will accept my sincere apology.

Regards,

Li Ming

商务英语信函道歉信 12

Dear David，

I’m writing this letter to express my sincerely appologies to you for losing the book you lent to me. I’m very appreciated you lent it to me. In order to give it back to you as soon as possible, I took it to the library yesterday.

I also borrow some other books in the library before I left. Unluckily, when I arrived at my dormitory, I couldn’t find your book. I searched all my dormitory and the road from the dormitory to the library. The next day I also looked for the library.

However, I couldn’t find your book. I’m sorry I can’t give back to you on time as I promised before. But I will buy a new one for you you can accept my appologies.

Yours Sincerely,

Li Lei

商务英语信函道歉信 13

Dear Mr Smith

I am so sorry about that I didn't visit you yesterday.

I am expectting you can forgive me .

Yesterday, my friend LiHong got a bad cold , and nobody can take care of her I have to look after her and not have time to meet you i belive you can make sense of me .

Because I am losed a important appointment ，I feel very sad.

Can we have another meet ? I want to study from you very much.

Looking forward to hearing from you.

Yous,

Li Hua

商务英语信函道歉信 14

Directions,

You are invited to a dinner at a friend's house, but you are not able to attend because of the preparation for a coming examination. Write a letter to your friends to express your apology, explain your reason, and suggest a meeting at another time.

You should write about 100 words on ANSWER SHEET

Do not sign your own name at the end of the letter. Use "Li Ming" instead.

Do not write the address.

Cordially,

Li Ming

商务英语信函道歉信 15

Dearest mother,

How are you and dad doing? I hope my letter will ease the disappointment you must be feeling after I called you to say that I will not be able to go home for Christmas holidays.

I am so sorry to miss the family dinner on Christmas eve this year. I have a ton of requirements to finish before the year ends and I could not afford to have a vacation this year.

I will simply spend Christmas eve with friends here and then go back to the college campus to work on my project and other documents I must submit on the first week of January.

Don't worry, this is but a small sacrifice for us to make so that I finish my studies soon. I know you will be delighted come graduation day and I will do my best to graduate with honors. I will miss you all!

Love,

Oliver